Our Privacy Policy

Rawlingson Lane Publicity. Company registration number: 02161921.

Our head office address is 4 Fordbrook Business Centre, Marlborough Road, Pewsey, Wiltshire SN9 5NU

We are committed to protecting your privacy and information security. Please read this Privacy Policy carefully so that you are aware of the steps we take to protect your privacy, what information we collect, how we use it now or may use it in the future and what your rights are.

Controllers of information

Any personal information gathered is controlled by Rawlingson Lane Publicity Ltd, 4 Fordbrook Business Centre, Marlborough Road, Pewsey, Wiltshire SN9 5NU

We aim to process information fairly and in a transparent manner and our aim is to provide you with sufficient information for you to be able to understand what we are doing with your data.

If you are unsure how we are handling information about you or you think we could improve our privacy information please contact us by telephone 01672 564099 during normal office hours, or by email rlp@rlpltd.co.uk.

What information do we collect and how do we use it?

We collect your company, name, address, telephone & email details, plus any information relevant to your enquiry.

If you visit our website we may also collect information about your IP address which may be used to detect the organisation or ISP connecting to the site.  Indirectly we record which pages on our website and which emails or mailings you respond to.

When you use our website or provide information with us via telephone, email or writing to us, we may collect, derive, combine, access, or otherwise process your personal information for the following purposes:

To offer, administer and provide products and services in relation to your enquiry.

To keep you notified of relevant Rawlingson Lane services, news and information, which we think, may be of interest to you including by email, telephone or by postal mail.

Legal basis for processing your data

We undertake the activities above for the reasons below:

To fulfil any contractual obligations we may have when you use our services.

In the pursuit of our legitimate interests as a commercial organisation including the marketing and promotion of our brand, products, and services.

What we do with the information that we collect?

We may share your personal information with certain selected companies in order to facilitate your enquiry, to optimise our services, to provide you with a service, and to perform other functions to support our marketing activities.

All selected companies may have access to personal information if needed to perform such functions, but will only be permitted by us to use such personal information for the purpose of performing that function and not for any other purpose.

We do not sell, rent or trade the data we collect with other companies and businesses for marketing purposes.

Your rights

You have the right to object to the way we process your information based upon our legitimate business interests by sending us an e-mail to rlp@rlpltd.co.uk.

You have the right to request at reasonable intervals, access to the personal information we have collected about you. Please refer any access request to rlp@rlpltd.co.uk.

When requesting access to your personal data provide as much detail as possible about what personal data you would like access to and include in the subject line that it regards an access request. For complying with your access request, we may ask you to provide us with evidence of your identity.

If you so choose you may request us to rectify, erase or block the processing of your personal data if that personal data is no longer accurate, up-to-date or when the further processing of that personal date would be in violation of applicable data protection legislation.

You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.

You have a right to information about how we are processing information about you and we have an obligation to processes only a minimum of data for specific, explicit and legitimate purposes in a fair, lawful and transparent manner. This privacy notice details our obligations to provide you with information but you should contact us directly if you have any questions or concerns.

You have a right to make a complaint about any aspect of how we are handling your data with the Information Commissioner’s Office in the UK

Subject Access Requests

You are entitled to view, amend, or delete the personal information that we hold. Please mail your request to rlp@rlpltd.co.uk.

Security

We are committed to ensuring that your privacy is protected. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We endeavour to take all reasonable steps to protect your personal data, but cannot guarantee the security of any data you disclose or transmit online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.

Data retention

We collect personal information for specific purposes and on specific legal bases and endeavour to collect only the personal information required for those purposes.  Once this purpose has been fulfilled and the personal information is no longer required, we will anonymise your data by removing any identifiable information or erase it.

Changes to this Privacy Policy

We may on occasion change our Privacy Policy.  If we do change our Privacy Policy, please check this page from time to time to ensure that you are happy with any changes.

One of our favourite PR tools is a case study! And when when OiL Chef asked us to help to showcase the amazing benefits of the OiL Chef device, we were delighted. 

We travelled across the UK visiting award winning operators such as @theregencyclub @hennighanstopshop @archies @jollysailordavenport @fourlanterns1 and letting them tell their stories of how much money, time and oil they have saved since using OiL Chef.

These videos tell powerful stories, and there's no better product endorsement than a delighted customer.

Here's Rahul Sharma from The Regency Club in London talking about his experience with OiL Chef, and it's a brilliant case study (even if we do say so ourselves!).😊

#prtools #casestudy #pr #marketing #foodservice #hospitality #client #testimonial
At the Catering Insight 2024 Awards last week, we put on our black tie outfits and headed to the stunning @deveregrandconnaughtrooms to meet with clients and enjoy a glass of fizz.

We were delighted that two of our clients won on the night and went home with a fabulous award.

As well as the glitz and glamour of an awards night, it is also an ideal place to be noticed by the industry, and for all our shortlisted clients, having their names highlighted on the night, and being recognised for their activities throughout the year made them feel proud and helped them to open up conversations for new business opportunities.

The power of an award entry!

Photographs @photoanarchy 

#industryawards #foodservice #foodserviceequipment #cateringinsightawards2024 #commercialkitchen #foodservicepr #pr #marketing
If you're heading to the Catering Insight Awards tonight, be sure to say hi 👋 to Kevin and Jane who will be there to support our shortlisted clients and catch up with industry friends over a couple of drinks! 

#industryawards #cateringinsight #foodservice #foodserviceindustry #foodserviceawards #pr #blacktie #marketing
Suspect challenge - but make it kind for World Kindness Day today 🤗❤
We’re delighted to unveil our latest completed website, this time for our client, Monika! 💻

Monika has been the expert in connecting teams and equipment for over 30 years, so it’s only fitting that its website reflects this pioneering innovation in the hygiene, safety, and compliance arena. 

💡 Beyond sprucing up the design, Monika also wanted to streamline user experience with tailored information on specific solutions from a foodservice and clinical application to showcase the versatility of its system. 

🧑🏻‍💻 Visit www.Monika.com to check it out, or visit the ‘Work’ section on our website to find out what else we’ve been up to! 
🔗 Link in Bio! 

#newwebsite #websitedesign #webdesign #website #prandmarketing #pr #marketing #design
Grab a cuppa and maybe a mince pie #tooearly 😱 and have a read of our latest blog.

The Zeigarnik Effect

Head on over to our website to find out more 
🔗 in bio

#brand  #foodservice #brandidentity #zeigarnikeffect

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